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INQ7.net: Delivering news
@ the speed of thought

By Erwin Lemuel G. Oliva

IN the sci-fi movie “Minority Report,” we saw some brief scenes of people
reading high-tech newspapers, which carried hologram headlines that changed as news developed. While this scene seems far from becoming a reality in the next few years, the idea of delivering news anywhere (with the Internet as the vehicle), anytime, and to any device is a goal which most news service providers want -- or, at least, this is what they dream about.

With the continuing growth of Internet users all over the world and the explosion of inexpensive devices that can handle huge amounts of multimedia information, the “Minority Report” scenario does not seem a far-fetched idea.

Who would have thought that we, Filipinos, would become one of the most sophisticated users of mobile phone technology in the world? Thanks to cutthroat competition, prices have plunged and mobile phone services continue to penetrate far-flung areas of the country. The mobile phone, not Internet devices, is currently the most ubiquitous device in the country.

Not surprisingly, INQ7 Interactive Inc., the joint venture of the Philippine Daily Inquirer and GMA Network News, has its eyes set on the mobile phone market.

“The mobile phone market is definitely a key part of where we’re going as a news organization. We actually break news first on our ‘Extra’ mobile phone service before we break it on the Web,” said JV Rufino, editor-in-chief of INQ7.net, adding that the online news service would soon expand its offering to target mobile users even better.

Rufino said that INQ7.net has made strides in achieving some of its primary vision of delivering news anywhere, anytime, to any device.

“We already have a version of the site for handheld personal digital assistants, for example, that I personally use a great deal and mobile phone subscribers to our Extra service can get Breaking News and Business alerts throughout the day,” he added.

Rufino said that the main goal of INQ7.net, however, is to move out of the monolithic one-site-for-all approach into a network of sites where each site caters to a distinct audience.

Right now, the “INQ7Money” sub-website targets readers who want business news. Meanwhile, the “Global Nation” sub-website has grown into a portal for news and information about our “kababayans” (countrymen) abroad, he added.

“Ideally, INQ7.net news should be ubiquitous. Think of the newspapers and ads in the movie Minority Report.”

As editor-in-chief of an online news service, Rufino said that one of most difficult challenges he faced is educating both readers and media colleagues about the “Internet (being) its own medium and not as a sort of stepchild to print or broadcast.”

“I'd really like to the see the online medium become established and integrated as the ‘fourth media’ in a traditionally tri-media Philippine set-up,” he added.

Indeed, when INQ7.net was just starting (it was officially established in February 2001), the online news service’s key goal was to make full use of the possibilities of the new medium and not become just a copy of either the Philippine Daily Inquirer or GMA Network, he said.

“In the next three years, I want to see the website develop new features and content that will give online readers a way of getting their news in ways that can't be done in other mediums -- which can then complement news from the Philippine Daily Inquirer and GMA-7,” Rufino said.

INQ7.net was the first Philippine-based online news service that introduced video and audio content through the website, he said.

Rufino recalled that INQ7.net was the first to offer streaming radio content from dzBB. Later, the website offered GMA-7's news programs like Frontpage, as well as video clips from the late evening newscast Saksi and the morning newscast Unang Hirit. GMA-7's hourly video Flash Reports were also integrated with the online news service’s text-based breaking news.

INQ7.net is also fast becoming the repository for a selection of clips from the GMA-7’s entertainment programs like “Star Talk” and “S-Files.” In the next three years, Rufino disclosed that INQ7.net plans to offer more GMA-7 shows available on the website.

INQ7.net is also gradually churning out “non-traditional” content, which indicates that it is turning into an information portal. Although delivering news remains its focus, Rufino said that the website is looking at offering non-traditional content. It currently has US-Dollar foreign exchange information, examination results, lottery results, among others.

In recent months, industry analysts indicated that delivery of online news services as fast becoming a “commodity” service. This somehow threatens INQ7.net’s business model as it would proved more difficult for the website to "sell" news to people who can easily find information from virtually any website.

Rufino, however, believed that "speed" would differentiate INQ7.net's service from other websites.

“Online news is becoming a ‘commodity.’ Most online readers get their news from a wide variety of sources. In such a competitive environment the only differentiating factors are being faster, more accurate, and more readily accessible than your competitors. So that's the INQ7.net news thrust,” he said.

Rufino also added that majority of the website's content would always remain freely accessible and supported by advertising. Its syndication service, however, is growing steadily and seems to complement the website's advertising revenue base, he said.

And this content is not available solely to Philippine residents. INQ7.net’s readers come from the Philippines, the United States and many other parts of the world. As time passes more visitors are benefiting from the site’s news thrust, which is to deliver information to Filipinos anywhere in the world to any device they choose.

That power, the power of choice, is both a benefit and a service which INQ7.net delivers to its readers.